Privacy policy

This Privacy Policy describes how your personal information is collected, used, shared and protected when you visit or make a purchase from overtake.au (our website). We take the privacy and security of our customers' personal information very seriously.

Your acknowledgement of our privacy policy:

By using this website, you acknowledge that you have read and understood this privacy policy. Our website may contain links to other websites, we are not responsible for the privacy policies of those other websites. We strongly recommend you review the privacy policies of each site you visit.

If you do NOT agree to this privacy policy you must immediately leave this website & do not submit any online forms on this website.

SECTION 1 - INFORMATION WE COLLECT

When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

When you purchase something from our store, we collect personal information you give us such as your name, address, contact number and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

SECTION 2 - HOW WE USE YOUR INFORMATION

We use your personal information to provide customer service and to fulfill your orders, this includes communicating with you, processing your payment information, screening orders for potential risk or fraud, arranging for shipping, and providing you with invoices and/or order confirmations.

We may also use your information to send you promotional emails or newsletters, but only if you have opted-in to receive them. 

We use cookies, device information and similar technologies to improve your browsing experience on our site, to track the performance of our marketing campaigns (for example, generating analytics about how our customers browse and interact with the site to better improve customer experience), and to screen for risk and fraud (for example, your IP address).

The use of cookies enables us to understand how you use the site and track any patterns with regards to how you are using our website. This helps us to develop and improve our website as well as products and/or services in response to what you might need or want. It is also used to maintain shopping carts between pages & user log in between pages.

SECTION 3 - DISCLOSURE OF PERSONAL INFORMATION

We do not share your personal information with third-party advertisers, we do share your information to third parties that will help us use your information. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

We provide our courier/postage provider with this type of information (only when you purchase products online with us, our courier providers will send you an email with your tracking number). We will only ever release your personal information if required by law to the Australian Taxation Office and/or law enforcement agencies such as the police.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. You can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 4 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 5 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time for any given reason. We will notify you of any changes by posting the new Privacy Policy on our site. It is your responsibility to read, understand and accept the privacy statement. It is your responsibility to check periodically for any changes made before proceeding to use this website or engage with any of its services.

CONTACT US

If you have any questions or concerns about our Privacy Policy, please contact us at support@overtake.au